Last updated: June 1, 2025
The Home Prepper ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and purchase our products.
1. Information We Collect
We collect information you provide directly to us when you:
- Purchase a product (name, email address, billing details processed by Digistore24)
- Contact us via email
- Subscribe to our newsletter
We also automatically collect certain information when you visit our site, including IP address, browser type, operating system, referring URLs, and pages viewed. This is collected via standard analytics tools.
2. How We Use Your Information
- To process and fulfill your digital product orders
- To send you transactional emails (order confirmation, download links)
- To respond to your inquiries and support requests
- To improve our website and product offerings
- To comply with legal obligations
3. Payment Processing
All payment transactions are processed by Digistore24 GmbH, a third-party payment processor. We do not store or have access to your full credit card details. Digistore24's privacy policy applies to payment data. You can review their policy at digistore24.com/page/privacy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our site, analyze traffic, and serve relevant advertising (including Google Ads). You can control cookie settings in your browser at any time.
We use Google Analytics and Google Ads conversion tracking. These services may collect data in accordance with Google's Privacy Policy. You can opt out via Google Analytics Opt-out.
5. Third-Party Services
We may share data with trusted third parties who assist us in operating our website, including:
- Digistore24 (payment processing)
- Google LLC (analytics and advertising)
- Email service providers for transactional emails
We do not sell, trade, or rent your personal information to any third party for marketing purposes.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, and in compliance with applicable laws. Order-related data is typically retained for 7 years for tax and accounting purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at: [email protected]
8. Children's Privacy
Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 [email protected]